Using Your Own Products

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Using Your Own Products

One of the delights of Apple products is their packaging. Easy to open, clean, simple, and elegant with a promise of more joy to come with the product itself. If the packaging is a joy think how nice what’s inside must be.

What’s worth talking about is just how far removed they are from everyone else. For the vast majority of consumer products, packaging is an afterthought designed to look expensive or slick but rarely a joy to open. How many times have you had to fight to remove the little clear sticker holding the top and bottom of the package together? Or worse, find a knife or scissors to hack open a blister pack?

I often wonder how many people involved in the design of a product ever try it themselves as end users. My guess is not many. I’ll bet that as the size of a company grows the chance of a single end-user having a say over product design or packaging diminishes proportionally.

This is what makes Apple so unusual. A giant company that uses its own products.

But this isn’t a rant about Apple. No, this is about how products from smaller companies like PS Audio are, in the end, used and approved by a small handful of caring people with the power to send it back for a redo. It is about how we make products we would want to take home and use for ourselves. How we send back to engineering a design that does not better the performance in every respect from the product it is replacing or the others in the field.

Isn’t this what you expect from companies that make high-end audio? Speakers that have been listened to death and labored over until every last detail is the best it can be. Amplifiers that have been measured and listened to until their performance is beyond expectations.

I have no doubt this is exactly what happens in our small community of like-minded companies. It is what you expect.

It is what you deserve.

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Paul McGowan

Founder & CEO

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