Since PS Audio's inception in the early 1970s, we have considered our customers family. The HiFi Family seems to us to be the most natural way to interact with the thousands of extended family members who have or will own our equipment or just look to us for advice.
But, apparently, not everyone's so family oriented. Over the years it's been a bit of a surprise that some audiophiles do not feel the same—in fact, they are somewhat put off by this family vibe. And that's alright. Perhaps their backgrounds weren't so inclusive or they just appreciate a bit of distance from the manufacturers they engage with.
We all have different backgrounds. Mine was a rich mix of a mercurial father and a doting mother. My two sisters and I did our best to steer clear of Dad when he was in one of his "moods" (as my mother referred to his bipolar symptoms) and leaned heavily on Mom for support. But through it all we were family. I suppose that's ingrained in me and it just carried over into my life's work, HiFi and PS Audio.
Whatever connection or disconnection people feel about us I don't suppose we will soon change.
Family ties run deep.
