I have always smiled when I witnessed fellow designers getting offended by some engineering claim they either disagree with or can't understand - that is until it happened to me.
Recently our engineering team has been scratching our collective heads over how software can affect sonic performance when everything we know says it shouldn't. I am not referring to the obvious software like that of a CODEC that translates one format to another or upsampling, but software that runs a front panel or connects one device up to another - where the bits are identical in every case.
At first we were defensive and offended. Then we relented because the facts are irrefutable - even if we don't understand or agree with them.
Now we're hell bent on mastering the problem and from that mastery will come great things - of that I am sure.
Getting offended tends to be my first step in becoming humble enough to recognize the truth and move on to finding a solution.