How to eject a disc stuck in the PWT

April 2, 2016
 by Paul McGowan

It is rare, but sometimes a disc can get stuck in the drawer of the PerfectWave Transport disc player. We’ve seen instances where two discs have been placed in the drawer by mistake, and other times it just happens. If, for whatever reason, a disc gets caught in the drawer and the touch eject function (on the front panel touch screen) is not working, there are two things you can do.

The first is to turn off the rear panel power switch and reboot the PWT. As soon as the PWT has been restarted and the eject icon appears, press the eject icon and the drawer should open. If this does not work it is possible to manually eject the drawer.

To manually open the drawer, turn off the rear panel power switch. Insert a paperclip or small stiff object near the right side, beneath the disk tray as shown, and push inwards until the drawer mechanically releases.

Screen Shot 2016-04-02 at 6.27.30 AM

This will allow you to pull the drawer open the rest of the way and remove the disc. Return power to the PWT and press the touch screen eject/insert icon to return to normal operation.

48 comments on “How to eject a disc stuck in the PWT”

  1. Unless a CD is kept in the drawer of my PWT it won’t open. This is because the transport was made by OPPO. This is a well known problem. I have an OPPO DVD player and it has the same flaw. Will PS Audio take care of this for me? It’s a pain in the tuchus, if I forget to keep a disc in the drawer because I have to open it manually. Also, the drawer doesn’t always close when I press play, sometimes I have to give it a push.

  2. Looks like you had a great time. Did you get to any vineyards or cricket? Would love to get down there, but it’s 24 hours airtime from London. Maybe when I’m 70 and retired we’ll get there!

  3. Does anyone have any ‘Deutsche Grammophon’ 4D recordings?
    I bought a CD of Vivaldi’s Four Seasons in 1995 recorded in 4D & it is still an absolutely stunning recording.
    Gil Shaham & the Orpheus Chamber Orchestra; 1994; Cat# 439 933-2

    I’ve tried to see if I can access other classical music recorded in 4D on the DG label from here, in Australia, but I can’t get through to them on the internet.
    A friend of mine who understands computers & the ‘net far better than I do has also tried to get through to DG in Germany but he also has had no luck.

    Can anyone help?

  4. Hey Paul, so glad to hear that you enjoyed my old country, definitely picked the right time of year to spell off from Colorado. My wife and l did 3 weeks in 2011 when NZ hosted the rugby world cup. Took in 8 games and a bunch of golf courses in a rented camper Ute.
    Golf course is a great place to park and camp and use the club house. There are about 450 golf courses in NZ many of them a 100 years old and easy to get on. Must get back to visit family.
    Cheers Simon Wolford

  5. Related only to audio (as I always do) on the pages of the golden age of TAS, there were always praise for Perreaux amplifiers, manufactured in New Zealand.

    I remember the Balanced amp: 250P – 450w / 4 Ohm, dual mono, class: A-AB – 60 amp peak current capability. But the best known was the PMF 2350-200w, both for its extraordinary sound quality and for its lack of reliability.

    Perreaux products (as far as I know) were the only ones that put New Zealand on the world map of high-quality audio. They are still manufactured, I hope that the reliability problems have been overcome today.

  6. I’m starting to feel more like ‘family’ after getting The modern day equivalent of the obligatory slide show. 🙂

    Many Thanks, and it looks like you had great time. Welcome back.

  7. There has been Perreaux, Plinius, McLaren, Roberts, Craft, Dynavector and Mega amplifiers. Lambert, Boland, Audax and Image loudspeakers, and SlinkyLinks cables. What a country

  8. Looks like you had a great time. Did you get to any vineyards or cricket? Would love to get down there, but it’s 24 hours airtime from London. Maybe when I’m 70 and retired we’ll get there!

  9. Does anyone have any ‘Deutsche Grammophon’ 4D recordings?
    I bought a CD of Vivaldi’s Four Seasons in 1995 recorded in 4D & it is still an absolutely stunning recording.
    Gil Shaham & the Orpheus Chamber Orchestra; 1994; Cat# 439 933-2

    I’ve tried to see if I can access other classical music recorded in 4D on the DG label from here, in Australia, but I can’t get through to them on the internet.
    A friend of mine who understands computers & the ‘net far better than I do has also tried to get through to DG in Germany but he also has had no luck.

    Can anyone help?

  10. Hey Paul, so glad to hear that you enjoyed my old country, definitely picked the right time of year to spell off from Colorado. My wife and l did 3 weeks in 2011 when NZ hosted the rugby world cup. Took in 8 games and a bunch of golf courses in a rented camper Ute.
    Golf course is a great place to park and camp and use the club house. There are about 450 golf courses in NZ many of them a 100 years old and easy to get on. Must get back to visit family.
    Cheers Simon Wolford

  11. Related only to audio (as I always do) on the pages of the golden age of TAS, there were always praise for Perreaux amplifiers, manufactured in New Zealand.

    I remember the Balanced amp: 250P – 450w / 4 Ohm, dual mono, class: A-AB – 60 amp peak current capability. But the best known was the PMF 2350-200w, both for its extraordinary sound quality and for its lack of reliability.

    Perreaux products (as far as I know) were the only ones that put New Zealand on the world map of high-quality audio. They are still manufactured, I hope that the reliability problems have been overcome today.

  12. I’m starting to feel more like ‘family’ after getting The modern day equivalent of the obligatory slide show. 🙂

    Many Thanks, and it looks like you had great time. Welcome back.

  13. There has been Perreaux, Plinius, McLaren, Roberts, Craft, Dynavector and Mega amplifiers. Lambert, Boland, Audax and Image loudspeakers, and SlinkyLinks cables. What a country

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