1. Introduction
Thanks for visiting PS Audio Inc. and considering our products, media outreach, and Service. We strive to make our Privacy Policy easy to grasp so you are fully informed on how we use your information. This Privacy Policy, like our Terms of Service, is an integral part of PS Audio Inc., therefore, you must agree to the Privacy Policy in order to use our Service. Here you will learn what personal information we as a controller collect and use.
Personal information includes your account information as well as data on how you use and interact with our web service, such as customer support requests. We use cookies and similar technologies. Refer to our Cookie Policy for any questions regarding this matter.
If you are under 13 please cease using PS Audio Inc. immediately.
2. Types of personal information PS Audio Inc. collects
3. Methods by which PS Audio Inc. collects personal information
We acquire users’ personal information directly. For instance, when registering an account with PS Audio Inc. we receive your name, email, location, and (optionally) profile photo. We also receive information about your newsletter and other media outreach subscription preferences you choose to subscribe to. To help solve technical issues we store all emails exchanged with our support team ([email protected]). You can provide us with your personal information in additional ways, too – for instance when participating in our contests, surveys, subscriptions, online store(s), forums, comments sections.
We also receive users’ personal information automatically. For example, via Cookie technology when you visit or use PS Audio Inc..com. You can learn more about this in our Cookie Policy.
To boost the performance of PS Audio Inc. and improve the user experience we analyze users’ behavior with Google Analytics. When using PS Audio Inc. we track your activity; for example, web pages visited before coming to psaudio.com, specification of your browser (type, version), device (operating system, unique device IDs), etc.
Lastly, we acquire users’ personal information through Third Parties; for example, when making a payment we receive limited information about your payment card (such as the last four digits and expiration date) from Stripe, our Payment Processor. When registering an account at PS Audio Inc. using Third-Party services (Google or Facebook), we obtain your name and email. Please note that we don’t collect or store your passwords from these services. Read the privacy policies of Google and Facebook before using them to register an account at PS Audio Inc.
4. PS Audio Inc. uses personal information in order to:
5. PS Audio Inc. process personal information:
6. PS Audio Inc. shares personal information:
7. Rights and choices
We respect your right to access, update, change, delete personal information, and restrict data processing. You can make changes either directly in your account or by contacting us at [email protected]. If you want to delete information about you, please contact us at [email protected]. We generally endeavor to erase user information from our database at regular intervals but we cannot guarantee that your information has been or will be deleted immediately. Although some changes may occur immediately, information may still be stored in a web browser’s cache. We take no responsibility for stored information in a cache, or in other devices that may store information, and disclaim all liability of such
You can also customize the marketing communications you receive from us. To do so click the “unsubscribe” button in any PS Audio Inc. email sent to you by your having chosen to subscribe.
Please note we also retain personal information to comply with the law, protect our and others’ rights, resolve disputes, or enforce our legal terms or policies, to the extent permitted under applicable law.
You can withdraw your consent to data proсessing at any time and free of charge. To do so contact us at sup[email protected] Please note that such a withdrawal will not affect the lawfulness of the processing before your consent withdrawal.
To receive the personal information we hold about you in a structured, commonly used, and machine-readable format, contact us at [email protected].
Our Cookie Policy explains how you can manage cookies and similar technologies.
8. Personal information protection
Let us remind you that no digital services are completely secure. However, we do our best to ensure that personal information is protected. PS Audio Inc. has a security team that is responsible for keeping personal information safe. PS Audio Inc. maintains physical, technical, and administrative safeguards designed to prevent users from accidental or unlawful forms of processing of personal information. We use SSL Certificates and firewalls to enhance the security of our Site and Services.
9. Personal information retention
We retain personal information for as long as a user’s PS Audio Inc. account is active or for as long as needed to provide you or PS Audio Inc. users with our Services. Personal information is retained for as long as necessary to achieve said purposes; for example, to comply with legal obligations.
The specific period that we keep your personal information varies depending on the nature of the information and why it’s needed. Factors considered in determining such periods include:
You may delete your account by contacting us at [email protected] and we will delete the personal information we hold about you (unless we need to retain it for the purposes set out in this Privacy Policy). Please note that we collect not only personal information but aggregated, anonymized, or de-personalized information which we may retain permanently.
10. Personal information transfers
Agreeing with PS Audio Inc.’s Terms of Service and Privacy Policy confers that your personal information may be transferred, maintained, and processed outside of your country (including non-EU states). Please note that privacy laws in other countries may be different from those in your jurisdiction.
Please be sure that all Third Parties that help us retain and process your personal information are trusted in non-EU states, share the same principles of data protection regulation as us, and ensure an adequate level of user protection.
11. Amendments and contacts
Like our Terms of Service, we may amend this Privacy Policy from time to time. When we amend this Privacy Policy we will post a notice on our Site or we may contact you. You must agree to the amendments as a condition of your continued use of our Site and Service. If you do not agree, you must immediately cease using our Site and Service and notify us of your refusal by emailing us at [email protected].
If you have any further questions, comments or complaints regarding our Privacy Policy contact us at [email protected].
Cookies are small text files into which the browser records data from sites you visit. Cookies allow sites to “remember” their visitors. For example, browsers use cookies so that they do not ask users for their login and password each time. PS Audio Inc. uses cookies for the following purposes:
14. Opting Out of Cookies
You can set your browser to not accept cookies but this may limit your ability to use the Services. For example, you will not be able to log into your account to register your product nor engage in any online control of our products that depend on our server. You can, if you wish, register your product via mail by sending your product's information including purchase date, dealer purchased from, model purchased to: PS Audio Inc. 4856 Sterling Drive, Boulder, Colorado, 80301. To opt-out of these services please visit the following links to find out how you can change your cookie and advertisement settings:
We may update this Cookie Policy from time to time. When we make changes, we’ll update the “Effective Date” at the end of the top of this page and post it at PS Audio Inc.com. Please check the updates of PS Audio Inc. Cookies Policy periodically.
If you do not agree with this Cookie Policy please cease using PS Audio Inc. immediately.
15. Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information published at https://www.psaudio.com/contact-us.
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