Please be careful
The pandemic, now in its 5th month in the United States, drags on without much we can do but get everyone onboard wearing masks and keeping our distance. If we can manage that we’ve got a fighting chance. In the meantime, there’s an unfortunate increase in people taking advantage of the situation by flooding us with bogus products; get rich schemes; sensationalist headlines; and lots of angry voices.
Hopefully, you can insulate yourselves from those who do not have your best interests at heart. I bring this to your attention because you matter to us. You’re family and together we can weather the storm better than we can apart.
As for PS Audio and its staff, we enter month 6 of the lockdown. We’re fortunate to have a great crew that’s able to work split shifts so we can maintain a safe distance. Our tireless hands-on president, Jim Laib, personally handles every aspect of the company’s day-to-day operation along with our remote admin staff. The engineering, sales, procurement, and customer service teams are working from home. For us, Zoom has become a new way of life, but we’re not going to let it slow us down or in any way dampen our spirits.
We’re doing our best to serve you, our family. If you order something we’re likely to be able to ship within a day or two. Our service department’s handling warranty at nearly the same rate, our engineering department’s bustin’ tail too. The long-awaited Transport is on track for September, the speakers continue to move forward, and there’s plenty up our sleeves I’ll let you know about when it’s time.
As for me, I am still putting out my daily Ask Paul videos as before, but now they are from Terri and my backyard. As long as the weather holds out, join me in my backyard for Ask Paul.
If you need anything just call us at 800PSAUDIO, email us (or me) and we’ll be back at you lickety-split.
In the meantime, take a deep breath before clicking on the tempting message. Even a moment’s reflection can help quell the unwanted noise that surrounds us.
We are here for you. Stay safe.