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Server Troubles?
Topic Rating: 0 Topic Rating: 0 (0 votes) 
November 27, 2017
1:34 pm
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SE Michigan

Up and Coming
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December 22, 2012
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Earlier today I refreshed the browser of my iPad to get the “New” posts.  Well it refreshed to a blank white page.  It was like that for a while, but a couple hours later I tried again and the site came up almost normal.  Was this a server problem or something at my end?  I’ve had this happen at least three times in the last few months so something is not right.  The only thing different this time is after refreshing the main page (with all the new topics) is slightly enlarged such that I see about 95% of the page.  I have to “pinch” the screen to get to fit properly each time I return to it.  Not a big deal but thought it should be noted.

Vandersteen 5, BHK 250 Signature amplifier (on PowerBase), BHK Preamp, DirectStream DAC, Bridge II, DirectStream Memory Player, NuWave Phono Converter, VPI Aries Extended/JMW 12.5/ Shelter 901/SDS, PS Audio P500, SolidSteel Equipment Rack, Kimber & AudioQuest interconnect, Goertz speaker cable, PS Audio and homemade power cables, and Noise Harvesters.

November 27, 2017
4:47 pm
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I have experienced several server timeouts in the last couple of days.  This may be related.

November 28, 2017
6:30 am
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I haven’t experienced any timeouts since we moved servers to AWS. Please do keep me informed on this as we’re keeping an eye out for any such trouble. If it occurs it may be something problematic with the website itself and not the server (unless Amazon goes down).

The following users say thank you to Paul McGowan for this useful post:

Elk

Co-founder and CEO of PS Audio. Hobbies (other than audio) include cooking, artisan bread baking, writing The Carbon Wars, hiking and inventing stuff. Infinity IRSV, MG Audio Designs and Audioquest cables, five P10 Power Plants, DirectStream DAC, NuWave Phono Converter, Clear Audio Master turntable, Lyra Cartridge, BHK Monos and BHK preamp, LANRover USB Transporter. I live in Boulder Colorado with my wife Terri, both of us are vegetarians for many decades. If you want to see support my first shot at writing a novel go here.

December 7, 2017
11:43 pm
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Up and Coming
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I experienced one brief outage when trying to control my P5 – not sure if those servers were involved in the change or not, but in any case, it was quite short.

FWIW…. whatever you had been running this site on before, IMHO a change was definitely needed…:)

PS Audio P5 & P500, DirectStream DAC with Bridge II,  self-built modified CAPS 3 server running JRiver, HDPlex power supply, Hegel H160, Vandersteen Treos, Rythmik Audio Servo sub, Audioquest Colorado and Rocket 88, NAD M4 tuner, Mcintosh MR74 tuner, Bryston BLP1 with Ortofon Quintet Black, Tavish Adagio phono pre. PS Audio Elite Plus integrated. Plus a shipload of other stuff :)

December 8, 2017
12:38 pm
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Boulder, Colorado
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September 5, 2017
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Bob said

I experienced one brief outage when trying to control my P5 – not sure if those servers were involved in the change or not, but in any case, it was quite short.

FWIW…. whatever you had been running this site on before, IMHO a change was definitely needed…:)  

Hi Bob,

We are currently migrating our Powerplay system and service outages are expected, although this maintenance is not related to the OP’s issue.  With any luck we should be done with Powerplay in the next few days.  There are messages relating to the maintenance on all the portals to access Powerplay, and of course when we’re all done we’ll take those down. We definitely agree that a new hardware platform is needed for this system in order to improve the performance!

The following users say thank you to Kevin Briggs for this useful post:

Bob

Kevin Briggs | Software Engineer | PS Audio