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Redcloud for DS is live
Topic Rating: +282 Topic Rating: +282 (328 votes) 
January 11, 2018
5:39 pm
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Don’t you just hate those who actually read posts?

January 11, 2018
8:49 pm
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frank7036 said

I think Brodricj is based in WA. We do have dealers and a national distributor (Magenta Audio, based in SA) who one assumes would perform QC, confirm errors and take care of shipping to PSA or provide replacement.   

 

True on both counts. However, my hardware doesn’t come through the Magenta distribution channel. So it doesn’t go back to them when problems arise.

January 11, 2018
9:09 pm
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If you are not willing to send the product back to PS Audio, for whatever reason, so they can fix it, you pretty much give up your right to complain about it. You are, effectively, hitting them in the face with their hands tied. It’s not fair to them. 

DACs: PS Audio DirectStream w/Bridge II, Modi Multibit

Preamps: Don Sachs Model 2

Amps: Pioneer M-22, Mjolnir 2, Vali 2

Speakers: Tekton Design Double Impact

January 12, 2018
1:32 am
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I have not played for a long time on my PS audio, but now I’ve been updating my DirectStreamDAC for a long time. Thanks to TED. I’m one of those who believes that the dac sound in my entire course has been an incredibly thin cup of tea. I have the subjective perception that the first updates have been a sound enhancement. I have just briefly had time to listen to the new update when I have been to a concert in Hamburg. The sound starts to sound like good coffee. The bass is a good luck, it’s a significant change that makes my listening chair start shaking. I’m listening a little more to the update over a few days. Dear Poul, if this moves in my headstones on my infinity this way, then something strange has happened with your bass sound on your infinity towers. It is of great interest to me Poul.

This is the first time I have had trouble with the update. After updating, it laughed so much that it was almost as if the sound was completely broken. I think the reason was that the pause in one minute was too short with me, so I tried with 5 minutes in the off mode during update and it seems too fix the problem.

However, I have experienced several times that my control buttons to select source sometimes do not work and it seems that some blue scares have changed their blue color. But it may be that I have to order a new remover, so send a rain on it so I can pay and get a new remover. I have not wondered whether there is any causal link with it and the update.

So I’m looking forward to pushing the new update completely. So I just need some more output so it can play right.
Is there any EQ or is there suspicion lol. I wish you a PS audio EQ and DSD lol.105_gif103_giflaughwink

Thanks for the bold servicecircle-of-hearts-smiley-emoticon_gif

 

 

 

 

January 12, 2018
3:57 am
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Speed Racer said

If you are not willing to send the product back to PS Audio, for whatever reason, so they can fix it, you pretty much give up your right to complain about it. You are, effectively, hitting them in the face with their hands tied. It’s not fair to them.   

Disagree.  Everyone has a right to complain if their product is not performing as expected.  

The forum is an appropriate place for such airing of grievances and of praising the PSA design and service teams’ feats of strength as well.  

Forum members participate to help each other out and share experiences (positive or negative).

Not completely his fault that he is not in an economically advantageous position to resolve his problem.

January 12, 2018
5:39 am
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If a product is purchased Grey Market (Not through local distribution) then the purchaser does not have a local warranty the onus is on the purchaser to send the product to the original seller where presumably there is a warranty. Or a product is purchased used and it has no warranty. These are the reasons to purchase products new and through local distribution.

Buying used or grey market is gambling that there won’t be any problems. I feel for anyone in this boat, but since anything built by man may have a problem it is something to seriously consider before purchasing anything. Buying used or grey market to save some money is certainly an option, but the manufacturer is not responsible for providing free service in such cases.

It’s why I buy new and locally.

sorry off topic. 

Redcloud is great! Sounds fantastic. So good that it has prodded me to upgrade other things just to see how good my system can get. 

Much appreciated.

System - PS Audio DSD/DMP (ECT's and Red Fuses), Exemplar Oppo BPD-105 Townshend Rock VII/Helius Omega/Cardas Myrtle Heart Ruby, VAC Renaissance, Rogue Audio ST-100 (ECT's and SHD Bees Wax Fuse - I Know, crazy, but they work), Harbeth Super HL5+ On Sound Anchor Signature 4 post stands with Symposium Super+ Platforms. Symposium Isis, Ultra Platforms, ROLLERBLK S 2, Segue ISO. Voodoo Isopods, , SR Tranquility Base, SR mig, Signal cables, Audience AU24SX, HDMI, WW Platinum HDMI, JPS Kaptovator Amp, Silver Electra 7 Power cables, SR Ative SE USB. Tweaks SR ECT (DAC and Amp/Preamp) HFT's four + sets, Audioquest Vodka Ethernet cables. Power Conditioning - Audioquest Niagara 7000, Audio Desk Vinyle Cleaning System - YMMV

January 12, 2018
8:13 am
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Please do not accuse Brodricj of buying grey market.  One can disagree with his decision on how he is addressing his problem, but lets stick to known facts.  

Deliberately buying grey market involves risk.  Understand, however, people also unknowingly purchase grey market product from dealers who appear legitimate.  They are victims, not cheaters.  

As you note your comments are off-topic, I hope this means you are making a generic point only and not referring to Brodricj. 

January 12, 2018
10:29 am
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JM said

Speed Racer said

If you are not willing to send the product back to PS Audio, for whatever reason, so they can fix it, you pretty much give up your right to complain about it. You are, effectively, hitting them in the face with their hands tied. It’s not fair to them.   

Disagree.  Everyone has a right to complain if their product is not performing as expected.  

The forum is an appropriate place for such airing of grievances and of praising the PSA design and service teams’ feats of strength as well.  

Forum members participate to help each other out and share experiences (positive or negative).

Not completely his fault that he is not in an economically advantageous position to resolve his problem.  

You are certainly free to disagree. But that doesn’t mean you have a valid point. I have only been here a short while, yet I have read multiple times how fed up brodricj is with his DS Jr. having a problem being updated. At first, I wondered how PS Audio could leave him high and dry. After reading more, it became clear PS Audio has not been given a chance to fix the problem. 

I have no idea how he got into the situation he is in and I have no idea what his economic position is. Unless PS Audio put him in that situation and economic position, it’s not their fault. What I do know is that he has a product with a problem and he is not giving the manufacturer a chance to fix it. It’s not fair to PS Audio to keep complaining about it if he won’t send to them to fix. Especially when he is a site moderator and “Community Leader”. 

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January 12, 2018
10:48 am
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Speed Racer said 
You are certainly free to disagree. But that doesn’t mean you have a valid point.

You both have valid points.  So there. :)

Especially when he is a site moderator and “Community Leader”.   

There is apparently a common misunderstanding our roles as volunteer moderators, etc. come with a requirement that we think in a certain way, hold specific approved opinions, are no longer allowed to disagree with PS Audio, are shills, etc.  This is not the case.  Instead we get to express any opinion we would like, or take whatever course of action involving audio we find appropriate.

Brodricj has had a hellish time with updates.  I do not know why and find it odd.  But it is his decision how to address this, and he may express any opinions he would like about the product, the update procedure, etc.  Similarly, everyone else may chime in with their thoughts.

January 12, 2018
10:52 am
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I thought community leader is maybe just a role depending on one’s number of posts, as quite a few are rarely to not moderating at all in my perception (other than ELK)…

Hobby musician, music lover, long time audiophile, jazz-, vinyl-, and tube nut (but not dogmatic), now also CD/Hires/DSD nut. I use the Directstream DAC on Redcloud with Bridge II, a galvanic isolation device for LAN connection, a Monster High speed CAT6 LAN cable, a NAS drive QNAP TS253pro with 8TB WD red pro drives and Jriver for QNAP on the NAS with an *.aif/*.dsf library behind. I also use a power line separated from the rest of the house supply and from network components, a few active HF field protectors, a molecular reformatted complete signal chain as well as very sophisticated cabling throughout.

January 12, 2018
1:37 pm
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Elk is the only one who really functions as a moderator, and he’s strictly a volunteer (as are we all, but he is to be commended for all the hard work he does). You’d have to ask Paul what his criteria were in selecting community leaders but my sense was that he looked around at the time and picked the names of people who posted regularly (old post counts were lost a few times when changes wee made to the board), had been around for a while (a lot of us go back to the P300 and the first version of the discussion board) and who consistently tried to be helpful.  The list hasn’t changed much at all since the first announcement, even though there are current members who post more, know more, and go more out of their way to be helpful than some of us old-timers.  We don’t know anything more about what PS Audio is up to than any other member paying attention and don’t represent the company in any real sense. Our opinions are just that–our personal opinions.

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January 12, 2018
2:14 pm
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A fair summary.  (Stevem2’s posts are always thoughtful and worth reading.)

There is a bit more going on behind the scenes were others delete obvious spam, PM if they feel a post is inappropriate or out of line, etc.  The overall tone of this forum is exceedingly positive, vastly different from most fora. 

We have a great group here.  It is rare someone engages in ad hominem attacks such as calling someone with whom they disagree ignorant, etc.  Most realize this does not further their argument and additionally lowers their credibility in the eyes of the community.  It appears in some other fora such behavior is not only tolerated, but encouraged.  I do not understand the appeal.  In short, we are pretty much self-moderating.

It is wonderful to see newer members posting and helping others.  This is a pass-it-along type hobby, especially now that streaming and networked audio has gained such popularity.  It not longer is as easy as dropping a needle on an LP and waiting for sound to come out.  Having a group which can help diagnose the quirks of a particular set up can be a life saver. 

Speaking of the P300, was that not absolutely mind-blowing when it was first released?  It is amusing to look back at all the arguments against it, and claims it could not possibly make any difference.

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January 12, 2018
2:20 pm
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Yes, the P300 was something else. I waited for that to be released, it was one of my biggest audio purchases at the time. I still have mine. . .though it’s been out of commission for some years. I figured out lately that it is the power switch. . . one day I may see if someone will fix it. It’s so heavy. 

Decware:HR-1,ZP3,ZBIT, ZTPRE, ZROCK2, Torii Mk III amp,Taboo Mk IV amp;PS Audio:DMP+DSD DAC,P10,PowerBases,AC-12 pcs+HDMI cbl;Mapleshade Dbl Helix Plus;Magnum Dynalab: MD-90T SE;Cambridge Audio CXU;Rega:RP3,TTPSU,white belt,all Groovetracer upgrades,Exact2;VooDoo Cable:Cremona+Amati ics,Iso-Pods; Mapleshade:Samson v.2+v.3 racks;Audeze LCD-2;Oppo PM-1

January 12, 2018
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Yes, heavy, inefficient, low power output.  But we loved it anyway.  :)

I hope yours is an easy fix.

January 12, 2018
2:39 pm
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understood all, thanks.

Hobby musician, music lover, long time audiophile, jazz-, vinyl-, and tube nut (but not dogmatic), now also CD/Hires/DSD nut. I use the Directstream DAC on Redcloud with Bridge II, a galvanic isolation device for LAN connection, a Monster High speed CAT6 LAN cable, a NAS drive QNAP TS253pro with 8TB WD red pro drives and Jriver for QNAP on the NAS with an *.aif/*.dsf library behind. I also use a power line separated from the rest of the house supply and from network components, a few active HF field protectors, a molecular reformatted complete signal chain as well as very sophisticated cabling throughout.

January 12, 2018
2:42 pm
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There are also many of the beta testers that were invited to participate as forum moderators (or maybe it was the other way around).

They tend to stay around, lurking the forums….. 103_gif

Speakers & XO: Soulsonic Impact LE w/HFC CT-1 speaker cables and SBP's. Subs: Rythmik F12SE on WW. Ribbon amp: Audio Music AM-805M MK2 Silver ed. w/NOS. Woofer amp: Audio-gd Master 1 & 10 on Doxa S-1. Preamp: Neutral Audio X-One on Audience and Chord Anthem. Transport: Rockna WD Net on Clarus Crimson. DAC: PSA DirectStream on LessLoss DFPC S and WW Platinum (I2s). Power: P10 on Powerbase on Wywires Gold Bybees. Auralic Aries on Telos Black + Synology NAS (SSD). JPlay USB w/AQ Jitterbug & UT Regen. Lumin A1 & L1w/LPS on VDH.

January 12, 2018
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stevem2 said

“…us old-timers.”

I always like ‘hearing’ from the other ‘old-timers.’  I often wonder what has become of some of the early members.  I hope everyone is still in good health.  I think some just loose interest, or become involved in other compulsive endeavors.   

January 12, 2018
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Same here Ben.  Some might even, gulp, have moved on to non-PSA equipment.  Or so I’ve heard. Probably just rumors.

The P300 was amazing.  I still have mine, although it’s no longer in use (still works as far as I know).  The idea that you can actually change the frequency of the power (and the shape of the waveform) still boggles my mind, even though I understand how it worked.  I’m sure that someday I’ll find a place for it.  And the P300 was just the beginning of the reborn PS Audio.  Think about everything that has come since.  It’s astounding what these folks have accomplished.  All while maintaining the best customer service in the business. (I do wish a way could be found to get brodricj’s DSJ working properly.)

Direct Stream DAC, BHK Preamp, BHK 250 amp, P10, NPC, Linn LP12, Wilson Audio Sophia 3 speakers, PSA AC-12 power cables, Belden ICONOCLAST TPC speaker cables and balanced interconnects

January 12, 2018
6:13 pm
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I was thinking about trying out a P300. Would one be able to power a system like mine? Or maybe two? I’m going to see if I can find one cheap on eBay or audiogon. I’m nervous to invest a lot into power conditioning/regeneration sight unseen (or I suppose sound unheard?).

Tidal HiFi, DSD & FLAC via Roon --> Galvanically Isolated Fiber Optic Network Adapter -->  Sonore Signature Series Rendu with I²S output --> Audioquest Pearl HDMI Cable --> PS Audio DirectStream Sr. DAC --> Mogami Gold Studio XLR Balanced Cables --> Parasound Halo A21 amp --> BJC Ten Speaker Cable --> Monitor Audio Gold GX50's + 2x Bowers & Wilkins PV1D Subwoofers (BJC LC-1 Subwoofer Cables)

January 12, 2018
8:34 pm
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If you buy one of PSA’s regenerators currently in production directly from them, you have a 30-day in home trial.  So there’s no risk.  If your experience is similar to mine (P5), it won’t go back!

SOTA Sapphire TT with OriginLive arm - NuWave phono preamp - DS DAC + Bridge II - Synology DS213 NAS running MinimServer - DS Memory Player - BHK Signature preamp - BHK 250 amp on a PowerBase - PowerPlant 5 - Von Schweikert VR IV-jr speakers bi-wired with Analysis Plus Oval 9 cable

January 12, 2018
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Seegs108 said
I was thinking about trying out a P300. Would one be able to power a system like mine?  

The P300 only produces a recommended load of 200W of clean power.  It is good for a source component or a preamp, perhaps both depending on their power draw.  

January 13, 2018
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I remember seeing P300 for the first time, on display in Hong Kong in 1999 (where I was working at the time). Not many products leave such a lasting impression, particularly in audio where the latest piece usually gets moved on after a few years and forgotten about soon after. P300 was the first of the product genre. And look where we are now, on the verge of a P20 yet P300 is still being talked about.

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January 13, 2018
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jazznut said

I thought community leader is maybe just a role depending on one’s number of posts, as quite a few are rarely to not moderating at all in my perception (other than ELK)…  

Affiliation with the community leader group was by invitation of PS Audio. You are correct that Elk does most of the heavy lifting in forum moderation, however the other community leaders do manoeuvre behind the scenes in various ways, whether that be in beta testing, local advocation of the brand, and in other ways. Paul has always encouraged open discussion and respectful free opinion, at times that means warts and all. Paul wrote on this topic recently. We might be described as a family, every family has its issues, good, bad and indifferent. But the glue that binds us all is the sense of inclusion and belonging that comes with being family.

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January 13, 2018
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Indeed and family is how I would describe us – but in no way a closed family where outsiders have to earn their way in. Think of us more as an open family welcoming new members with open arms.

I originally came up with the idea of a group of Community leaders and a forum leader because back then I was really the only person at PS who paid close attention to these forums. I needed help and still need help answering the many questions. Now that others in the company, including the wonderful contributions of Ted Smith and the occasional musings of Bascom King and Darren Meyers, are included, life’s even better.

But we still rely upon the generous contributions of our community members to answer questions – questions which many times I simply do not know the answer to and others do.

I will tell you that we are going to upgrade these forums in the next few weeks. And we could use some help. Any of you willing to contribute would be appreciated.

I am going to post over in the forums category.

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Elk

Co-founder and CEO of PS Audio. Hobbies (other than audio) include cooking, artisan bread baking, writing The Carbon Wars, hiking and inventing stuff. Infinity IRSV, MG Audio Designs and Audioquest cables, five P10 Power Plants, DirectStream DAC, NuWave Phono Converter, Clear Audio Master turntable, Lyra Cartridge, BHK Monos and BHK preamp, LANRover USB Transporter. I live in Boulder Colorado with my wife Terri, both of us are vegetarians for many decades. If you want to see support my first shot at writing a novel go here.

January 13, 2018
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I am somewhat ambivalent about forums. If they become a substitute for one-on-one service assistance, I am in the “hate” category. If they supplement the one-on-one service assistance, I am in the “love” category.

With my limited 3 week experience with a PS Audio DS, I am “loving” these forums. 

But to give an example of my very worse experience, I refer to a well known media center provider. If you need assistance you need to post on the forums. You may or may not be posting in the right forum, in which case, you are advised of that or in the worst case, your query sits in limbo. Often time someone, who is not expert chimes in and gives you bad advice. Moderators do nothing. The forums are a mess, with product lines overlapping, instruction manuals years behind in updates, etc., etc.,…

So here is my 2c. Please keep the one-on-one service assistance, and moderators please stay on top of the forums and consolidate threads when appropriate. So far with my limited experience you are doing great. Keep up the great work.

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January 13, 2018
8:37 pm
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I am still gaga over the sound of red cloud.  Acoustic guitar is just phenomenal. Listened to Dave Matthews /Tim Reynolds Live at Luther College the other night and had a moment. You hear the initial pluck , the reverberation of the string , and the resonant sound in the hollow body of the guitar. It’s crazy.  I continue to post on it because it’s almost like I keep getting these little surprises. It’s great.  

January 13, 2018
9:06 pm
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Yes, micro-dynamics and precise timbre also make me quivery happy. 

January 13, 2018
9:29 pm
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In defense of the “media center” provider, there is a big difference between a $6,000 dollar product and a $50 dollar product.  I am a big fan of both and understand the very different business model.  This comes from one who is often frustrated by the “media center” approach.  It is a much more self help system.  BTW, it took me a good effort today to learn how to stream my music, on my server, to my mobile device, using MC, outside my local network.  The site was modestly helpful.  It does require some digging in to solve.  I now have access to all my beloved music with my custom way of organizing it anywhere in the world with WiFi or cellular data service.  Pretty great!!

What I love about this place is it’s 99.9% friendly.  I’m not interested in internet anger.  Life is hard enough.

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January 13, 2018
9:40 pm
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amsco15 said
BTW, it took me a good effort today to learn how to stream my music, on my server, to my mobile device, using MC, outside my local network. 

Are others doing this?  It sounds slick. 

January 13, 2018
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I don’t know.  It is slick.  My motivation to finally figure it out is an upcoming ski trip to Colorado.  Renting a great house and I’m the DJ during evening festivities.  I don’t like algorithms picking music.  

There are two different ways to achieve this using MC: a device software program that communicates with MC Called JRemote or a web browser based approach they call Panel.  I prefer the JRemote solution but both work.

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