Call Us: +1 720-406-8946

We accept trades for most of our products. On the product page, simply press the Sell Trade In button on selected products and complete the trade-in information as requested on the Trade-in Form. PS Audio offers full, original MSRP value back as credit towards your new purchase. This trade-in credit is capped.

Example:

  • I want to buy a DirectStream DAC, which costs $5,999.00
  • The trade-in cap for the DirectStream DAC is $1,800.00
  • I would like to trade in my Musical Fidelity V90-DAC, original MSRP $299.00
  • I clicked “Got a Trade?”
  • I entered all the information I had for my V90.
  • Most importantly, I entered the original MSRP that I paid of $299.00
  • Adjusted Price: $5,700.00

However, if your trade-in’s original MSRP is higher than the cap, here’s what it will look like:

  • I want to buy a DirectStream DAC, which is going to cost me $5,999.00
  • The trade-in cap for the DirectStream DAC is $1,800.00
  • I would like to trade in my Benchmark DAC2 DX, original MSRP $1,995.00
  • I clicked “Got a Trade?”
  • I entered all the information I had for my DAC2 DX.
  • Most importantly, I entered the original MSRP that I paid of $1,995.00
  • BUT, trade-in value for the DirectStream DAC is capped at $1,800.00 so I have received the maximum credit.
  • Adjusted Retail Price: $4,199.00

Adjusted Retail Price:

Upon check-out, we will only charge you the Adjusted Retail Price.

The PS Audio Sales Team will review all trade-in claims within 48-hours. We will authenticate the original MSRP value of your trade-in, and we will call or email you if we see any discrepancies. Once you receive an order confirmation from us via email, your trade-in proposal has been accepted.

We will also email you an RMA with an RMA Number, which you can write on the box or shipping label, which you can use to return your unit. You will have 30-Days to return the trade-in.

What we accept in trade:

We will accept nearly any HiFi make and model. We ask for component-level product in trade. What’s component-level mean? Component-level refers to any high-quality stereo product such as a preamplifier, power amplifier, DAC, phono stage, loudspeaker pair, turntable, headphones, or CD transport. We require that all trade-in gear is functioning. Additionally, all trade-in gear must have respectable cosmetic condition.

What we do not accept in trade:

We do not accept broken or non-functioning product. We do not accept most accessories, phono cartridges, power cables, or interconnects. Exceptions can be made based on the value of the accessory or cable. Go ahead and enter your trade-in for quote, and the PS Audio Sales Team will review your proposal. We work hard to accept every trade we can.

Can I trade-in multiple items?

Heck yeah! You can trade in multiple items for value back up to but not exceeding the credit-cap. Just click “Add Another…” at the bottom of the Trade-in Form.

I don’t know if PS Audio can accept this trade-in…

Don’t worry, you have options:

  • Call us, you will speak with a real person: 866-406-8946
  • Email us, a real person will write you back: sales@psaudio.com
  • Give it a try: hit the “Sell Your Trade” button and let us take the reins.

PS Audio direct-sales and trade-in benefits are services available to our US Customers only.

In all other countries of the world, contact your local dealer or distributor for details.